Conflict Management

There is potential for conflict everyday in the workplace, whether it is with employees, clients or contractors. How you handle a situation determines how successful you are in the outcome.


  • To develop responses to conflict.
  • To deal with aggressive behaviour.
  • Negotiation skills training.
  • How to bring issues to surface.
  • How to strengthen relationships.
  • Stress reduction training.
  • How to increase moral.
  • How to save time.
  • How to increase effectiveness

This training course is aimed at anyone in a line management position or for employees in a customer/contractor facing role.



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