There is potential for conflict everyday in the workplace, whether it is with employees, clients or contractors. How you handle a situation determines how successful you are in the outcome.
- To develop responses to conflict.
- To deal with aggressive behaviour.
- Negotiation skills training.
- How to bring issues to surface.
- How to strengthen relationships.
- Stress reduction training.
- How to increase moral.
- How to save time.
- How to increase effectiveness
This training course is aimed at anyone in a line management position or for employees in a customer/contractor facing role.
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